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Developing Buy Online, Pickup In-store Features for Retail Platforms

Author(s) Mariappan Ayyarrappan
Country United States
Abstract Buy Online, Pickup In-store (BOPIS) has emerged as a pivotal feature in modern retail platforms, bridging the gap between e-commerce and brick-and-mortar experiences. This hybrid approach allows customers to place orders online and retrieve them from physical store locations, improving convenience while reducing delivery wait times and shipping costs. In this paper, we explore BOPIS design principles, system architecture, inventory synchronization mechanisms, and customer-experience challenges. We present diagrams to illustrate data flows, explain real-time inventory management, and discuss best practices for ensuring seamless fulfillment and scalability. Insights on security, user engagement, and operational efficiency highlight the significance of integrating BOPIS capabilities into retail platforms.
Keywords BOPIS, Click-and-Collect, Omnichannel Retail, Inventory Synchronization, E-commerce, Fulfillment
Field Business Administration
Published In Volume 2, Issue 10, October 2021
Published On 2021-10-05
Cite This Developing Buy Online, Pickup In-store Features for Retail Platforms - Mariappan Ayyarrappan - IJLRP Volume 2, Issue 10, October 2021. DOI 10.5281/zenodo.15051121
DOI https://doi.org/10.5281/zenodo.15051121
Short DOI https://doi.org/g88zzb
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