How AI Can Disrupt Review Collection in Ecommerce

Author(s)	Karan Khanna
Country	United States
Abstract	The e-commerce landscape thrives on customer reviews. They are essential for shaping consumer perceptions, building trust, and influencing purchasing decisions. As online shopping continues its growth trajectory, the methods for collecting these valuable reviews are evolving, driven by the rise of artificial intelligence (AI)1. This paper explores how AI can revolutionize traditional review collection methods in e-commerce, examining its potential to transform how businesses gather, analyze, and utilize customer feedback.
Keywords	-
Published In	Volume 5, Issue 8, August 2024
Published On	2024-08-08
Cite This	How AI Can Disrupt Review Collection in Ecommerce - Karan Khanna - IJLRP Volume 5, Issue 8, August 2024. DOI 10.5281/zenodo.15109742
DOI	https://doi.org/10.5281/zenodo.15109742
Short DOI	https://doi.org/g899zs

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