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The Importance of Cross-Functional Communication in Bug Resolution

Author(s) Komal Jasani
Country United States
Abstract Software development requires prompt bug identification followed by correction because these activities ensure proper software quality alongside user contentment. The resolution process requires teams consisting of developers, testers, product managers, support staff, and quality assurance personnel. The efficient resolution of software bugs depends heavily upon the chief function: effective communication between teams of different backgrounds and experiences. This paper examines how cross-functional communication drives bug resolution by explaining its core meaning, which groups participate, and how the information moves between detection and final resolution. This section investigates the usual hurdles in cross-functional communication by evaluating barriers alongside frequent technical language mismatches and differences in time zones. The article presents solutions to these obstacles through scheduled team meetings and collaborative technology implementation. This article identifies multiple effective communication strategies by showing how organizations can achieve better results through clear channel identification, team collaboration, defined responsibilities, and prioritizing quality instead of speed. The paper examines how effective cross-functional communication enhances software quality through improvements in software stability, user experience, and collaboration and leads to long-term business advantages, which include better customer satisfaction and retention rates. Adopting these principles by software development teams enables them to solve mistakes effectively, improving project success.
Keywords -
Field Engineering
Published In Volume 2, Issue 12, December 2021
Published On 2021-12-05
Cite This The Importance of Cross-Functional Communication in Bug Resolution - Komal Jasani - IJLRP Volume 2, Issue 12, December 2021. DOI 10.5281/zenodo.14982319
DOI https://doi.org/10.5281/zenodo.14982319
Short DOI https://doi.org/g8687d
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