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Unit Testing Strategies for Creating Impactful Communication for Customers

Author(s) Renuka Kulkarni
Country United States
Abstract The software industry is virtually impossible without the systematic implementation of testing. Nonetheless, there always exists the possibility of unapparent gaps or bugs in the product, no matter how perfect the development team strictly follows the writing specifications. During testing, we consider preventing misinformation or inaccuracy that might prevent customers from paying full attention to communication. The many different tests, such as mere testing by developers, system testing by the team, and user acceptance testing by business users, the importance of which is, respectively, to make sure of the quality and efficiency of the product, are concrete ways to ensure the quality of the product.
This article examines various testing methods to check the developers' ability to test in the development phase of a Customer Communications Management (CCM) tool. It also discusses the basic and specific system and user testing practices typically used in the industry to ensure the effectiveness and correctness of CCM solutions. This article focuses on approaches developers practice confirming the code's functionality, precision, and durability and ensure that the tool makes an effort.
Keywords Customer communication management, testing strategies, Debugging, and analyzers
Field Business Administration
Published In Volume 3, Issue 12, December 2022
Published On 2022-12-06
Cite This Unit Testing Strategies for Creating Impactful Communication for Customers - Renuka Kulkarni - IJLRP Volume 3, Issue 12, December 2022. DOI 10.5281/zenodo.14673042
DOI https://doi.org/10.5281/zenodo.14673042
Short DOI https://doi.org/g8z638
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